General Refund Policy

Updated June 2025

Since the Service offers non-tangible, irrevocable goods we do not provide refunds after the product is purchased, which you acknowledge prior to purchasing any product on the Services provided through any form of digital, consulting, coaching, subscription, community group, promotional, perk or offer etc., Please make sure that you’ve carefully read service descriptions before making a purchase.

Return & Refund Policy for 

Tangible & Non Perishable Merchandise Goods

We offer refund and/or exchange within the first 10 days of delivery of your item. If 10 days have passed since delivery, you will not be offered a refund and/or exchange of any kind.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Eligibility for Refunds and Exchanges

  • Your item must be unused and in the same condition that you received it.
  • The item must be in the original packaging and undamaged.
  • To complete your return, we require the packing slip (if included).
  • Item must be refund/return eligible.
    Items that are not eligible have it stated in the description that we do not accept refunds or returns. 

Exchanges (if applicable)

We only replace items if the wrong size was ordered, we do not exchange for different items. Hats are non-exchangeable.
If you need to exchange an item for the same item in a different size, send us an email at [email protected] and we’ll provide exchange instructions.

Late or missing refunds

  • If you have not received a refund within 14  business days, first check your bank account again. Then, contact your credit card company. It may take some time before your pending refund is officially posted.
  • If you have done all of this and you still have not received your approved refund yet, please contact us at [email protected].

Damaged/defective items
Do not mail damaged items back to us. Contact us first! 

  • SHIPPING DAMAGE: We ask that you report to Customer Service the receipt of a damaged product within 48 hours of delivery and do not discard the damaged item and its packaging. Email us a photo of the damaged item and package at [email protected].
  • DEFECTS AFTER DELIVERY: Defects found can be reported up to 10 days after delivery. If a defect is noticed, please email us at [email protected] within 10 days of delivery. Resolutions are offered on a case-by-case basis depending on the type of damage/defect or the product.  

Shipping
Always contact us prior to shipping a return. Email [email protected]

Please do not send the product back to the fulfillment warehouse. It must be sent to the following Address:

SelahNation Returns
7009 Dr. Phillips Blvd Suite 260, Orlando Fl 32819

  • You will be responsible for paying for your own shipping costs for returning your item.
  • Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
  • Please see, we cannot guarantee that we will receive your returned item. Please be sure to keep your mailing receipt with the tracking number in case it gets lost.

Contacting us

If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to [email protected] or written letter sent through postal mail to Selah Stahrsen LLC 7009 Dr. Phillips Blvd. Suite 260 Orlando, Fl. USA. Please allow up to six weeks for us to reply to written mail.